Managed IT Services

//Managed IT Services
Managed IT Services 2018-07-04T15:06:57+00:00

Managed IT Services

Managed Services is just like having an entire IT department at your disposal or can augment your existing IT service team.

Services at a Glance

  • Remote and On-Site Services

  • Backup and Disaster Recovery

  • Preventative Maintenance

  • Remote Network Monitoring

  • Regular Reviews

Remote and On-Site Services

End-users and staff members can efficiently reach out directly to our Help Desk services without the need to seek management approval.

Managed Services clients can receive pre-determined hourly rates per month or unlimited remote and onsite support services dedicated to keeping your organization running smoothly. Unlimited on-site services availability varies by region.

Backup and Disaster Recovery

Backup and disaster recovery are important steps to running a business and can use a software-defined platform that unifies backup, instant recovery, replication, search, analytics, archival and compliance data management in one secure fabric across the data centre and cloud.

Preventative Maintenance

Scheduled preventative maintenance ensures that your servers, computers, and other vital network devices function as intended. Critical Windows patches and updates are deployed by our proactive services team through our refined patch management process.

Remote Network Monitoring

24 hour, 7 days per week monitoring ensures that all of the critical network devices that comprise your core business network are healthy and functioning reliably. Remote desktop and on-site issues resolutions are automatically initiated by our Network Operations Centre (NOC).

Regular Reviews

Regular reviews including detailed service reporting, IT planning, consultation, budgeting, and alignment of IT to company goals is all part of our added-value services. In the end, we translate technology into business terms for you.